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client story

Shopping Made Easy: My experience in July 2022, by MB

20th July 2022 by Fiona Mobbs Leave a Comment

I was recommended to Fiona by someone I trusted, and she wasn’t wrong. My expectations were high but Fiona didn’t disappoint. I experienced Fiona’s ‘At Home Shopping’ service and this is how it went. From the beginning Fiona listened to my input and that was important.

First contact

We had a Zoom call first, to establish if we were going to work together, what was required, how we would approach it and costs, so that I knew what to expect.

Preparation

Following that, Fiona came round (my request was to meet in person for a wardrobe review, rather than through Zoom) and spent a couple of hours discussing my wardrobe contents. I learned a bit about my “clothing personality” and why what I had suited me (such as styles of clothes, materials and patterns) and how things could be used differently (for example, using my shirts over other items as a less formal jacket). It was useful to get Fiona’s opinion on the colours in the wardrobe too, since I had been colour-analysed a few years ago but wasn’t quite sure if some of the clothes I already had were in the Summer palette or not. We had agreed some of my favourite pieces were on their final wears and needing replacements. Looking at what was going to stay and where the gaps were, we drew up the shopping list. I wanted to inject some more colour into my wardrobe so we discussed particular colours I would like (and not like) and how the purpose was to get some key workwear pieces, which was the reason for requesting Fiona’s help.

‘At Home Shopping’ (Part 1)

Two weeks later Fiona appeared again with so many bags it took two trips from the car! We had a lot to try on and discuss. It was a hot evening, but Fiona had prepared me for that, and even offered to bring a fan. I tried everything on, as Fiona had requested, and it was easy to eliminate a few things, decide to keep several things, and we had a couple of “maybe’s”. Working through the items some were liked but not exactly the right size, so Fiona offered to get the right size and have a look for some alternatives to some other pieces to meet the entire brief/shopping list and come back. (She explained that this was all part of the service and within the price already agreed.) She trusted me with the “maybe’s” so I didn’t feel under pressure to decide. Equally, though, I was trusting her to bring me what I wanted and needed, and it was going well.


By the way, some of the pieces were good prices for value (we had talked about budget), and I now had an expanded list of shops/brands to explore in future. Not only was Fiona considering colours, styles and fit, but also my values. We were on the same page when it came to eco, natural and ethical clothing. Although she did sneak in some materials that weren’t totally natural, she did convince me on the way in which they were produced. I was also keen to have clothing that felt soft as well as being comfortable and looking good, and Fiona explained how these “new” materials fitted those requirements.

‘At Home Shopping’ (Part 2)

A week later Fiona was back again with more clothes. Less to try on this time, but covering the brief fully now and all a great fit. Again, some more learning about different brands, colour combinations and future options for the coming autumn and winter season.

Summary

Fiona was keen to please, made me feel comfortable, and I was not under pressure to have anything. I ended up with some lovely new pieces that work together, that I never would have discovered on my own, and my wardrobe now sings to me. What joy. I can’t wait for the compliments I expect to get, and am much more of a confident shopper now, thanks to Fiona.

Fiona sends all the unwanted clothes back and I just pay her for those that I want (at the price she paid). She was also informing me of the prices as we went, in case that helped me to decide.

This was shopping made easy: a great investment, and to be recommended.

MB, July 2022

Fiona adds, if anyone else wants to have her help, please contact her on 07469 246722.

Filed Under: Blog, Client Stories, Shopping Blog, Shopping Client Stories Tagged With: #shoppingmadeeasy, client story, Clothes shopping, Shopping, testimonial

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